Privacy Policy

Castell Iso-lok has produced this privacy policy in order to demonstrate our firm commitment to privacy and to help visitors to this site feel at ease about supplying information. No information is collected without visitors' knowledge and participation.

What we Collect

Names, addresses and email addresses are collected for processing your purchase order. These are stored on our system so that you only need to supply these once and therefore saved for your future transactions. We do not store your credit/debit card details, when making a purchase you are entering your sensitive card information on a secure and trusted card processing page with Protx (www.protx.com).

Please note that during any of your voluntary participation in our community features, such as posting a comment about a product, some of your details may be published (such as your name or company name). If you would like any of this information removed, please contact us.

Mailing List

We may periodically send promotional mail and email about new products, special offers or other information which we think you may find interesting using the address' and email address which you have provided. Those wishing to be removed from our mailing list may request removal from our list at any time by sending an email request to web@iso-lok.com with 'No Marketing Please' as the subject.

How we use Cookies

The Iso-Lok website uses a variety of cookies to improve your browsing experience. This includes 'remembering' your preffered currency, language and, at your request (by clicking Remember Me at login), your Account Number will be saved to make future logins faster. Cookie support is not required by this website but is recommended.

For further details of how we use cookies please contact us.

Managing Your Personal Information

All information collected by Castell Iso-lok will be held with the utmost care and will be kept strictly confidential and will not be sold, shared or rented in any way or form to third parties without your written consent or unless required to do so by law. You may request details of personal information which we hold about you - please write to us at The Castell Building, 217 Kingsbury Road, London, NW9 9PQ, UK. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Links to other Websites

Our Web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.

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